Hello, I hope someone out there can give me some tips on how to resolve this problem.
I recently moved to France and brought my S4, the Verizon rep. and global support assured me it would work over here. I switched the phone to GSM mode and have the Orange SIM card in the phone and I can send texts/make calls but cannot connect to the 4G network or any internet whatsoever.
After getting the run-a-around from people who had me add the APN "orangeworld" and trying different APNs so it would connect, still nothing. Am I missing something basic here? Or do I have to Flash the phone to another carrier?
Please help! I'm paying for 4 gigs of data and can only use wi-fi...